Degraded performance (investigating)

Incident Report for Figure Eight

Resolved

Issue has been resolved and the Portal is operating optimally. Thank you for your patience!

Posted Sep 05, 2017 - 12:03 PDT

Identified

We have identified the issue affecting our service and we expect to have the problem resolved. We will post another update in the next 2 hours.

Posted Sep 05, 2017 - 10:34 PDT

Investigating

We are currently researching degraded performance in our portal page. You may experience slower than normal response time.

Posted Sep 05, 2017 - 06:53 PDT

This incident affected: Customer Portal and API.