Degraded performance (investigating)

Incident Report for Figure Eight

Resolved

Issue has been resolved and the Portal is operating optimally. Thank you for your patience!

Posted 10 months ago. Sep 05, 2017 - 12:03 PDT

Identified

We have identified the issue affecting our service and we expect to have the problem resolved. We will post another update in the next 2 hours.

Posted 10 months ago. Sep 05, 2017 - 10:34 PDT

Investigating

We are currently researching degraded performance in our portal page. You may experience slower than normal response time.

Posted 10 months ago. Sep 05, 2017 - 06:53 PDT

This incident affected: Customer Portal and API.